Military Search
Overview
The Servicemembers Civil
Relief Act (SCRA) requires foreclosure attorneys/trustees check whether
borrowers are active duty military members. NetDirector's Military Search
interface streamlines this process and allows subscribers to check active duty
status without leaving their case management systems (CMS) which alleviates
data keying errors and reduces timelines.
Military Search
interface
The Military Search interface contains a
request, response, and document/certificate. This round trip
transaction allows NetDirector subscribers to send requests to the
Department of Defense (DoD) and within seconds receive their response with a
certificate of the actual search. The response transaction includes
active military status and branch of service. The "certificate" is in
the form of a PDF document and provides necessary proof if the case goes to
litigation.
Benefits
Eliminates manual web site search and CMS data entry
Reduces data mishaps and search
Improves timeline management and servicer scorecard
Increases resource capacity
Limits liability with proof of search certificate
Testimonial
"We came to NetDirector with
this request and they were able to deliver extremely quickly - within a week
they had a transaction built and ready for testing" said Ron Redmer, software
development manager at National Default Exchange, L.P. "We started using
Military Search for Trott & Trott, Michigan. It
has worked so well that we are now implementing in Indiana (Feiwell &
Hannoy) and Minnesota (Wilford & Geske). With this automated
service, our processors are saving valuable time managing their
day-to-day activities. We are seeing significant value and cost
benefits from implementing the Military Search service."
