Overview
The Servicemembers Civil Relief Act (SCRA) requires foreclosure attorneys/trustees check whether borrowers are active duty military members. NetDirector’s Military Search interface streamlines this process and allows subscribers to check active duty status without leaving their case management systems (CMS) which alleviates data keying errors and reduces timelines.
Military Search Interface
The Military Search interface contains a request, response, and document/certificate. This round trip transaction allows NetDirector subscribers to send requests to the Department of Defense (DoD) and within seconds receive their response with a certificate of the actual search. The response transaction includes active military status, start/stop date, and branch of service. The “certificate” is in the form of a PDF document and provides necessary proof if the case goes to litigation.
SSN Finder
One of the challenges is that most servicers do not supply the full Social Security Number (SSN) with the referral. Our SSN Finder service will automatically recognize the missing SSN in the client’s request and will obtain it automatically, perform the search, and return the response with certificate. SSN Finder also includes the following free bonus return data: Death Search, Full Name, DOB, and Phone Number(s).
Benefits
- Eliminates manual web site search and CMS data entry
- Reduces data mishaps and search
- Improves timeline management and servicer scorecard
- Increases resource capacity
- Limits liability with proof of search certificate
Testimonial
“We came to NetDirector with this request and they were able to deliver extremely quickly – within a week they had a transaction built and ready for testing” said Ron Redmer, software development manager at National Default Exchange, L.P. “We started using Military Search for Trott & Trott, Michigan, it worked so well that we are implemented in Indiana (Feiwell & Hannoy) and Minnesota (Wilford & Geske). With this automated service, our processors are saving valuable time managing their day-to-day activities. We are seeing significant value and cost benefits from implementing the Military Search service.”
Pricing
Military Search Subscription Pricing Model is based on a per round trip transaction and includes: request, response, and certificate document. For more details on pricing and delivery options, please contact a NetDirector representative at (813) 774-4797 or info@netdirector.biz
